India’s Most Luxury Pet Boarding, Svantaraa, is Running Entirely on Online Bookings

Svantaraa is a luxury retreat for dogs in Gurugram, offering boarding with private gardens, daycare, and a dog park. It was founded by longtime dog rescuer Vaishali Sharma, and every booking helps fund medical care, meals and shelter for rescued dogs.

Behind the resort-like experience is a lot of coordination. Every stay involves check-in details, room allocation, and a schedule that has to run smoothly for both pets and their parents. When the software they relied on, Pettle, shut down, Svantaraa needed a new system for running the entire business.

"We’ve always been a tech-first centre and we couldn’t compromise on the business SOPs" – Vaishali Sharma, Founder

Streamlining Operations with the Right Technology

For a premium facility, the details matter, and they needed software that could keep up.

Key challenges included:

• Losing their existing software when their previous provider shut down
• Managing check-in forms for every boarding and daycare pet
• Allocating and tracking rooms across stays
• Customised Pricing for tailored stays

That's when Svantaraa reached out to Happy Pet Tech in early 2026.

The Instant Success

Our team learned Svantaraa's requirements and set up the platform around how they work, covering daycare, boarding and dog park bookings in one place. Their entire business now runs on Happy Pet Tech.

Key improvements included:

• Daycare, boarding and dog park bookings in one system
• Check-in forms handled digitally.
• Room management built into the booking flow.
• A branded online booking form that is the only way customers request a booking
• Custom requests built quickly by the Happy Pet Tech team

Svantaraa is one of the few pet businesses in India that accepts booking requests only through an online booking form. The team uses the tool regularly as part of day-to-day operations.

"I’m glad the support team is excellent and my requests are catered to very quickly." – Vaishali Sharma, Founder

Building a Fully Online Pet Resort

Where Svantaraa once had to worry about the tools behind the business, the team can now focus on the pets. Every booking arrives through one form, and check-ins and rooms stay organised in one place. 75+ Bookings handled every month and dozens of hours saved every week, that’s how this business is growing by the day!“10/10 Recommend this tool to all pet boarders of the country”- Gopal, Team Svantaraa

Ready to run your pet business on one platform? Book a demo.