Terms and Conditions

Effective Date: Oct 10, 2025

Last Updated: Oct 8, 2025

Welcome to Happy Pet: for Pet Parents , a mobile application designed to support pet parents in managing and tracking their pets' health, appointments, records, and related needs. These Terms and Conditions ("Terms") govern your use of the App and the related services offered by Excitado Innovations Private Limited , a company duly incorporated under the laws of India.

By downloading, installing, accessing, or using the App, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you must refrain from using the App.


1. Eligibility

Use of the App is permitted only to individuals who are 4+ years of age or older and residing in India. By using the App, you confirm that you meet these eligibility requirements.


2. User Accounts

  • You may be required to create an account to access certain functionalities of the App.
  • You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  • You agree to provide accurate, complete, and current information at all times.

3. Services Provided

The App offers a variety of features, which may include:

  • Monitoring and managing pet health and medical records
  • Setting and receiving reminders for appointments and treatments
  • Booking appointments with veterinary or grooming service providers
  • Storing vaccination, deworming, and medical documentation
  • Discovering pet-related businesses and services near your location
  • Engaging with a community of pet owners
  • Receiving updates, educational content, and promotional offers

We reserve the right to add, modify, or discontinue any features of the App at our discretion and without prior notice.


4. User Obligations

You agree to use the App responsibly and not to:

  • Submit false, misleading, or inappropriate content
  • Upload or share any content that is abusive, defamatory, obscene, or unlawful
  • Exploit the App for unauthorized commercial activities
  • Breach applicable laws or regulations of India

5. Data Privacy

We are committed to safeguarding your privacy. All personal data collected through the App is handled in accordance with our Privacy Policy and applicable Indian data protection laws. By using the App, you consent to the collection and processing of your data in the manner described therein.


6. Intellectual Property Rights

All intellectual property rights in the App, including but not limited to content, trademarks, logos, software, and design elements, are owned by or licensed to Excitado Innovations Private Limited . Unauthorized use, reproduction, or distribution of any part of the App is strictly prohibited.


7. Third-Party Services

The App may link to or integrate third-party services, including but not limited to grooming salons, veterinary clinics, and retail stores. We do not control or endorse such third-party services and are not liable for their actions, content, or accuracy. We do not store your contact list on our servers unless required to provide a specific feature (e.g., saving invited friends for future reference).


8. Limitation of Liability

To the maximum extent permitted by Indian law, Excitado Innovations Private Limited shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

  • Your use or inability to use the App
  • Unauthorized access or alterations to your data
  • Third-party services or content
  • System outages, bugs, or security breaches

The App and services are provided on an "as is" and "as available" basis.


9. Suspension and Termination

We reserve the right to suspend or permanently terminate your account or access to the App for any violation of these Terms, or for other conduct deemed inappropriate, unlawful, or harmful to the App or its users.


10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Bangalore, Karnataka.


11. Amendments

These Terms may be modified periodically. Any such modifications will be posted within the App or notified via email. Continued use of the App following such modifications constitutes acceptance of the updated Terms.


12. Contact Information

For any queries, feedback, or grievances related to these Terms, you may contact:

📧 hello@happypet.care

📍3rd Floor, Sai Ram Plaza, 530/A, 19th Main Rd, near Allen Career Institute, Sector 3, HSR Layout, Bengaluru, Karnataka 560102